Getting support and help

Support team

Do you have questions on any behavior of Neuron Power Engineer and you did not find the answers in the reference documentation, under Troubleshooting and/or in the FAQ? Contact the technical support of Neuron:

The best approach is to raise a ticket in the "Neuron Service Desk" available at: https://jira.logicals.com/servicedesk/customer/portal/3
Moreover, use the form for a bugreport, if you want to report a problem in Neuron Power Engineer.

See the website for information on when to get in touch with the support team. 

Feedback

Do you need new features and improvements for Neuron Power Engineer?

The best approach is to raise a ticket in the "Neuron Service Desk" available at: https://jira.logicals.com/servicedesk/customer/portal/3

See Contact information, if you want to contact by regular mail.